HOW CAN I SELL MY PRODUCT ON BRICKYARD BUFFALO?
We are always looking for new items to feature on Brickyard Buffalo. Go HERE for vendor information and application.
WHEN WILL I RECEIVE MY ORDER?
Your item(s) will be shipped directly from the seller. You can find the estimated shipping time and vendor contact information listed with the deal. Additionally, you will receive an email once your item has been shipped.
DO YOU OFFER RETURNS AND/OR EXCHANGES?
Because we offer a variety of items, sold by third party shops, EACH ITEM HAS A DIFFERENT RETURN POLICY. Please see the individual deal for that shop's return policy and contact them for questions regarding it or concerns with your order.
For Brickyard Buffalo brand items, because of the nature of our daily deal site and to keep prices low, we do not offer exchanges. However, we do accept returns on all items excluding shoes, promotional discount sales, flash sales, Pop Up Shop sales, and any deals marked FINAL SALE, within 10 days of delivery. If you would like to return an item, please email [email protected] for a return form and instructions. *Customer is responsible for return shipping charges and a $3.99 restocking fee.
WHAT IF I RECEIVE AN ITEM THAT'S DAMAGED OR DIFFERENT FROM WHAT I ORDERED?
In this event, please contact the vendor directly or email us at [email protected].
WHAT IF I PUT AN INCORRECT SHIPPING ADDRESS AT CHECKOUT?
Brickyard Buffalo is not responsible for orders placed with an incorrect shipping address. If your order is returned due to an insufficient address, we will provide a shop credit in the amount of your order (minus shipping costs) that will be active for 30 days. If you realize you put an incorrect shipping address before your order has been sent, please contact the vendor directly or email us at [email protected].
WHAT IF I HAVE A QUESTION REGARDING CHARGES?
You will be able to view your purchase history and order details once logged into your Brickyard Buffalo account. You should have also received a purchase confirmation email detailing your order. If you have further questions, please email us at [email protected].
WHAT IF I NEVER RECEIVED AN ORDER CONFIRMATION EMAIL?
Check your junk email folder as sometimes the spam bots make a mistake. Otherwise, contact us at [email protected] and we can help you.
I AM HAVING TROUBLE PLACING MY ORDER, CAN YOU HELP?
Make sure you are logged in to your Brickyard Buffalo account and that you've entered all billing information (i.e., address, zip code) for your credit card correctly. We currently do not ship outside of the United States or to P.O. Boxes. If you continue to have trouble, please contact us as at [email protected].
BUT WHY THE BUFFALO?
We are nothing if not bold and determined, and we like to think that a buffalo is too.